What Was Your Biggest Business Learning From The First Half Of 2020 And Why?

A | I’D HAVE TO SAY IT’S LESS A NEW DISCOVERY THAN A VALIDATION of what I’ve believed for some time. Change needn’t take forever, despite the resistance that so often gets in the way.

The trick is taking just enough time to prep the conditions for change, then hitting the gas. Once you’ve laid the foundation — made the case for speed, had the right discussions, reviewed the data, engaged constituents, and addressed resistances — things can move at an impressive pace.

My client, Debbie Visconi, has overseen important changes these past six months. CEO of Bergen New Bridge Medical Center both before and during the COVID-19 crisis, Debbie has seen telehealth and electronic billing take off. Progress on both had been slow going before COVID-19 made them essential.

Innovation can occur rapidly when it needs to, and 2020 has brought us plenty of incentive to make it happen.

LIZ BYWATER, PH.D., is a speaker and author of Slow Down to Speed Up!, and advises executives at some of the world’s most successful companies to drive growth, propel innovation, and lead change.