By Industry Standard Research
Almost half of survey respondents report their companies use formal preferred provider agreements (PPAs) for their Phase 2/3 outsourcing. These PPAs are crucial for sponsors that seek consistent service quality in outsourced work. Below, ISR breaks down the average use and number of Phase 2/3 PPAs among those who utilize them.
“Does your company have formal preferred provider agreements for Phase 2/3 services?” (n=290)
“Please provide the number of preferred providers your company has for Phase 2/3 services. ” (n=134, only asked of respondents whose companies have preferred provider agreements for Phase 2/3 services)