Maximize Output From FTEs

A client in the Southeastern U.S. faced challenges meeting project timelines due to restrictions on increasing headcount and reliance on temporary employees, which negatively affected team morale. Eurofins Professional Scientific Services (PSS) provided a solution by transitioning the client’s temporary staff to full-time employment under the PSS program, while also filling remaining open positions. This approach offered the client a long-term, cost-effective, and co-employment compliant solution, allowing PSS employees to work on-site as needed without regulatory concerns.
Eurofins PSS handled the recruitment process, interviewing both current temporary staff and external candidates, ensuring all positions were filled with qualified personnel. As a result, the client’s own full-time employees could focus on their core responsibilities, no longer burdened with hiring, training, or managing temporary staff. Initially, the client was skeptical about some of the new hires, but after the first quarter, they saw significant improvements and requested an expanded scope of support, including more specialized and experienced staff.
The client praised the quality of PSS employees, referring to them as “superstars,” and even hired some into their own organization. The partnership has since grown to support additional locations and technical areas globally. The success of the program was attributed to Eurofins PSS’s systematic approach, strong client partnerships, clear expectations, defined metrics, and dedicated on-site leadership to keep teams motivated and engaged.
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